with no warning.
We are currently helping a couple who had their membership changed without notice and found they owned a different resort (still part of same management company)
They also own points alongside their week.
Mrs Is now incapacitated and family can get better holidays for less than the maintenance fees. They find they are unable to use their points in the UK as there is no availability for them.
Now they are in their 70s they want out before something happens and their family inherits their ownership
The legal and transfer team are on the case