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Mr and Mrs Antcliff

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

D***** International

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

In one word GREAT, Everything described in the first meeting has been carried out. If we needed any information there has always been someone on the phone to help

4. Is there any member of Holiday Opportunities staff that you felt dealt with your enquiries particularly well?

We have spoken to most people on the phone but Becky, Keeley and Selene have all been very helpful.

Added: 2012-05-17 11:47:17

Mr Field

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

A*** Ltd

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

The Best, Complete satisfaction and peace of mind when i notified by the owner of the company ( in less then 2 weeks) that i am no longer responsible for the timeshare THANK YOU TO ALL

4. Is there any member of Holiday Opportunities staff that you felt dealt with your enquiries particularly well?

All

Added: 2012-05-17 11:44:26

Mr and Mrs Turner

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

S****

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Very helpful, Becky was clear on what was going to happen, very nice and helpful all staff  on the day and from the office

4. Is there any member of Holiday Opportunities staff that you felt dealt with your enquiries particularly well?

Becky very kind, helpful caring

Added: 2012-05-17 11:42:16

Dr Ronson

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

H**** International 

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Courteous and surprisingly quick 

4. Is there any member of Holiday Opportunities staff that you felt dealt with your enquiries particularly well?

All

Added: 2012-05-17 11:40:15

Mr Mc Elduff

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

V**** Algarve 

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Efficient 

4. Is there any member of Holiday Opportunities staff that you felt dealt with your enquiries particularly well?

All

Added: 2012-05-17 11:38:30

Mr and Mrs Lennie

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

T**** Park

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Very good

4. Is there any member of Holiday Opportunities staff that you felt dealt with your enquiries particularly well?

All

Added: 2012-05-17 11:36:36

Mrs Flemming

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

D*** Holiday Village

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3. Please describe how the you were treated by the resort when you no longer wished to keep your membership

Reluctant in communication as they were loosing a holiday client

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

So helpful in every step of the release of ownership from D**** Village. 

Good in communication i give full marks 10 out of 10

Added: 2012-05-17 11:27:12

Mrs Stewart

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

Holiday Ownership L***

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3. Please describe how the you were treated by the resort when you no longer wished to keep your membership

No difficulty 

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Excellent and extremely helpful 

Added: 2012-05-17 11:23:46

Mr and Mrs Goodfellow

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

D**** Lanzarote 

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3. Please describe how the you were treated by the resort when you no longer wished to keep your membership

No Contact

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

We have been very pleased how easy it was to dispose of our timeshare thanks to Holiday Opportunities,  After trying unsuccessfully with our own timeshare company.

Added: 2012-05-17 11:22:20

Mr Foster

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

P****

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3. Please describe how the you were treated by the resort when you no longer wished to keep your membership

With Civility

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Very Good Service

Added: 2012-05-17 11:19:20

Mr and Mrs Cannifield

 


Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

Holiday Ownership S*****

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3. Please describe how the you were treated by the resort when you no longer wished to keep your membership

Reluctantly but with out fuss

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Very good and efficiently, i was well worth it knowing we had no longer got to pay management fees which would increase over the years.

Added: 2012-05-17 11:18:37

Mr and Mrs Kalsi

 

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

S*****

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3.Please describe how you were treated by the resort when you no longer wished to keep the membership?

They were slow in processing the paperwork and confirmation

4. Is there any member of Holiday Opportunities staff that you felt dealt with your enquiries particularly well?

All good

Added: 2012-05-17 11:09:03

Mr & Mrs Wardrop

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

D*****

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

The service we received was excellent from start to finish. They explained everything very well couldn't have done more for us. Would recommend you to anyone in our situation..

4. Is there any member of Holiday Opportunities staff that you felt dealt with your enquiries particularly well?

All members of staff that were involved with our problems during the transaction could not have been more helpful. 

Added: 2012-05-17 11:03:04

Mrs Philipson - Holmes

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

Holiday Ownership S*****

2. Has holiday Opportunities UK Ltd Successfully removed your names from your pre-existing/ holiday ownership?

Yes

3. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Very friendly and helpful, have always been available to speak to on the phone - Tina has been my main link.

4. Is there any member of Holiday Opportunities staff that you felt dealt with your enquiries particularly well?

Tina is the one i have had most contact with, but all 3 were most helpful and not 'pushy'  (which i hate) they all dealt with all the paperwork professionally 

Added: 2012-05-17 10:55:15

Mr and Mrs Barnes

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership company?

D*****

2.Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership

Yes

3. Please describe how you were treated by your resort when you no longer wished to keep your membership?

Tina dealt with most of it

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Very good, Very helpful and after loosing money with another company and very nearly loosing money with a second, we were very pleased to say HONEST 

Added: 2012-05-16 17:49:10

Mr A Beever

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership company?

D****

2.Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership

Yes

3. Please describe how you were treated by your resort when you no longer wished to keep your membership?

Satisfactory 

4. Is there any member of Holiday Opportunities that you felt dealt with your enquiries particularly well 

Becky

 

Added: 2012-05-16 17:42:28

Mr and Mrs Gregory

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership company?

R**** and C*****

2.Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership

Yes

3. Please describe how you were treated by your resort when you no longer wished to keep your membership?

No Problems 

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Very Good

Added: 2012-05-16 17:39:03

Mr & Mrs Jones

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership company?

C**** 

2.Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership

Yes

3. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Friendly and Sincere 

Added: 2012-05-16 17:34:24

Mr and Mrs Cox

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership company?

One week in two apartments

2.Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership

Yes

3. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Good

4. Is there any member of Holiday Opportunities staff that you felt with your enquiries particularly well? 

All were helpful

Added: 2012-05-16 17:33:10

Mrs Ward

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership company?

D*** Resorts

2.Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership

Yes

3. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Ok

4. Is there a member of Holiday Opportunities staff that you felt with your enquiries particularly well ?

Keeley Jones

 

Added: 2012-05-16 16:52:14

Mr and Mrs Bullingham

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership company?

S*** and R****

2.Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership

Yes

3. Please describe how you were treated by your resort when you no longer wished to keep your membership?

They wrote to inform us that the timeshare weeks had been transferred 

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Efficient and courteous 

Added: 2012-05-16 16:49:35

Mr and Mrs Campbell

 

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership company?

P***

2.Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership

Yes

3. Please describe how you were treated by your resort when you no longer wished to keep your membership?

No contact what so ever

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Very efficient 

Added: 2012-05-16 16:42:54

Mr and Mrs Hobman

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership company?

D** Lanzerote

2.Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership

Yes

3. Please describe how you were treated by your resort when you no longer wished to keep your membership?

They wrote to inform us that the timeshare weeks had been transferred 

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Excellent 

Added: 2012-05-16 16:40:59

Mr and Mrs Cornish

Client Satisfaction Survey

 

1. What was your pre-existing timeshare/holiday ownership company?

R***

2. Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership?

Yes

3. Please describe how you were treated by your resort when you no longer wished to keep your membership

Professionally 

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd? 

Very Good and thorough 

Added: 2012-05-16 15:44:45

Mr Pringle

Client Satisfaction Survey

1. What was your pre-existing timeshare/ holiday ownership company?

A***

2. Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership?

Yes

3. Please describe how you were treated by resort when you no longer wished to keep your membership?

They seem to have made things as hard as possible once they found out i no longer wished to keep my membership.

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

We got there in the end 

Added: 2012-05-16 15:21:31

Mr Holden

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership company?

R**

2. Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership?

Yes

3. Please describe how you were treated by your resort when you no longer wished to keep your membership?

They have had no contact with us 

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Very good straight to the point 

Added: 2012-05-16 15:12:03

Mr and Mrs Lennie

Client Satisfaction Survey

1. What was your pre-existing timeshare/ownership?

T****** Park

2. Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership?

Yes 

3. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Very Good

4. Is there any member of Holiday Opportunities staff that you felt dealt with your enquiries particularly well? 

All good

 

Added: 2012-05-16 14:58:56

Mr & Mrs Vernade

Client Satisfaction Survey

1. What was your pre-existing timeshare/holiday ownership?

S*** Line

2. Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership?

Yes

3. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Yes it was very helpful

4. Is there any members of Holiday Opportunities staff that you felt dealt with your enquiries particularly well?

Thanks to all of the staff.

Added: 2012-05-16 14:51:41

Mr Roger & Mrs Edna

Client Satisfaction Survey

 

1. What was your pre-existing timeshare/holiday ownership company

R****

2. Has Holiday Opportunities UK Ltd successfully removed your names from your pre-existing timeshare/holiday ownership? 

Yes

3.How would you describe the service provided to you by Holiday Opportunities UK Ltd?

Very Professional

4. Is there any member of Holiday Opportunities staff that you felt dealt with your enquiries particularly well?

Tina

 

Added: 2012-05-16 12:50:27

Max & Anne Mason

Client Satisfaction Survey

1. What was your Pre - existing timeshare/holiday ownership company?

S**** - Tenerife

2. Has Holiday Opportunities UK Ltd successfully removed your names from you pre-existing timeshare/ holiday ownership

Yes

3. Please describe how you were treated by your resort when you no longer wished to keep you membership before we helped you?

Very unhelpful - Tried to sell different apartments as investments. Threatened to remove us from the resort

4. How would you describe the service provided to you by Holiday Opportunities UK Ltd?

?Very professional - Did exactly what they said they would do.

5. Extra Comments

Quite happy to write a separate letter giving full support!

Added: 2012-05-16 12:16:23

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