When Mrs Pearman daughter tried to book a holiday for her mum using her points it cost 8000 of them for Blackpool, that's right Blackpool and because the whole thing was so difficult the daughter now no longer wants anything to do with the ownership at all.
Mrs Pearman has been a widow for two years and is unable to use the ownership on her own due to ill health.
Yet again, she is one of the hundreds of owners who were told, when she and her late husband bought the ownership, that they would be able to sell anytime and also get a good return.
Our administration team are already on th case and determined to get Mrs Pearman and her daughter the outcome they need to get on, without this ownership hanging over their head